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Troubleshooting

Crashing – Corrupt WMI Database

WMI is Windows service which provides instrumentation information of the computer. Because of some unknown issues, WMI database gets corrupted and it crashes the Octa GST application while starting.

Rebuilding the WMI database fixes the issue. Please follow the steps below to rebuild WMI database:

  • Run command prompt (cmd.exe) as administrator.
  • Run command net stop winmgmt on command prompt. This will stop the WMI service.
  • Open folder c:\Windows\System32\Wbem
  • Rename the folder Repository to Repository_Bad
  • Run command net start winmgmt on command prompt. This will start the WMI service again.

WMI service will automatically rebuild the database in few seconds. After about a minute, try running Octa GST and confirm the issue is fixed.